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ScreenBeam 960 firmware upgrade

Tech Support
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This article applies to the following ScreenBeam products:

SB960_with_circle_and_name.png

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ScreenBeam 960 Firmware:

Firmware upgrade instructions

Follow the instructions in our firmware update guide to update the firmware of your receiver.

 

 

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Comments

12 comments

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  • Muhammad Arif Zaki Bin Md Nor

    cannot download the file through the link. Thank you

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  • Clay Glad

    When I click on the link, I get directed to a 404:

     

    URL: http://support.actiontec.com/soft_files/screenbeam/sb_fw_9.15.41.0.zip

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  • Tech Support

    Clay, 

     

    The link is fixed. 

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  • Tech Support

    Muhammad, 

    The link is fixed. 

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  • Fulvio

    Hi,

    FW .43 is bringing us a lot of issues. Screen gets stuck everything 10 seconds.

    Could you please help? 

     

    thanks

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  • Nicos Paphitis

    I agree with Fulvio.  The .43 is causing a lot of issues. I have over 20 960 devices and after updating I am having many issues.  Screen is freezing and random disconnections.  I did not have these issues before the update.

    Please resolve and release a new update 

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  • Jbthompson

    We're also having issues with random disconnections and have quite a few devices that are unable to connect after fw upgrade.

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  • Siddharth Roeplal

    I think with windows 1903 september cumulative update things broke down by Microsoft with the miracast protocol.
    We got random disconnection, we reconnect with the screenbeam and it drops out after a few minutes . If we use windows 1803 or 1809 we dont have this problem.
    this is for al the frimware with 9.15.42 and lower

    The 9.15.43 is buggy and cause screen freezes the only solution for us was to downgrade.

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  • Rob Luxton

    I just did an upgrade from 9.15.42.0 to 9.15.43.0

    Seeing lots of issues where the Screenbeam will not display or project and will only display a blank screen.

    Rebooting will resolve it but also seeing repeat issues so we will be downgrading.  

     

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  • Clemens Klinner

    I've upgraded from 9.15.42.0 to 9.15.44.0 and we got randomly disconnection (sometimes after a few minutes). We use mostly Windows 10 1903 and 1909.

     

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  • Lee White

    Does anyone have the 9.15.42.0 firmware as i have been getting constant dropouts.

     

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  • James H.

    Hi Lee, 

      One of our engineers has been in touch with you, if you need more assistance please let us know. 

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