This article applies to the following ScreenBeam products:
Cisco AnyConnect Secure Mobility Client is a popular VPN software to create secure connections to a network from a client device. Using this VPN while connecting to ScreenBeam may cause connection stability issues, and it is recommended to enable split tunneling on the VPN to ensure a stable connection while the VPN is in use.
Make sure to use Cisco AnyConnect Secure Mobility Client version 4.8.x or higher in order for split tunneling to work properly. Older versions of the AnyConnect client will still exhibit connection issues, even with split tunneling configured, so it is recommended to install the latest version. Please contact your IT admin to make these adjustments.