Tech Support

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Latest activity by Tech Support
  • Tech Support created an article,

    Logitech RightSense (RightSight) feature is currently not supported

    This article applies to the following ScreenBeam products: Logitech's conference cameras such as the Meetup offers a proprietary technology called RightSense™ that consists of these features; Ri...

  • Tech Support created an article,

    Huddly IQ camera best practices

      This article applies to the following ScreenBeam products: The Huddly IQ camera occasionally consumes more power than the ScreenBeam receiver's USB 2.0 port could provide.  In addition, the Hud...

  • Tech Support created an article,

    Best Practices

    This article applies to the following ScreenBeam products:   Recommended System Requirements OS: Windows 10 build 1903 or later CPU: Intel Core i7 1.8 GHz 8th Generation or better (or equivalent ...

  • Tech Support created an article,

    Tested USB AV Peripheral Devices

    This article applies to the following ScreenBeam products:   ScreenBeam Conference tested USB AV Peripheral    Type  Device name  Status  Notes All-In-One Conference Camera or Video Bar Alfat...

  • Tech Support created an article,

    ScreenBeam Conference Software for Windows 10

    This article applies to the following ScreenBeam products:         Software downloads Version 1.0.0.1 (Jun 11, 2021)   Release notes Version 1.0.0.1 Fixed issue where Conference does not work w...

  • Tech Support created an article,

    General Requirements

    This article applies to the following ScreenBeam products:   ScreenBeam Conference requires the following: ScreenBeam 1100 Plus receiver version 11.1.11.0 or later All-in-one USB video bar or USB...

  • Tech Support created an article,

    System Requirements

    This article applies to the following ScreenBeam products:   Recommended OS: Windows 10 build 1903 or later CPU: Intel Core i7 1.8 GHz 8th Generation or better (or equivalent AMD-based) Memory: 1...

  • Tech Support created an article,

    Get the latest ScreenBeam Conference software

    Get the latest ScreenBeam Conference software

  • Tech Support created an article,

    Frequently Asked Questions

    This article applies to the following ScreenBeam products: Frequently Asked Questions (FAQs) Q) Will ScreenBeam Conference support handoffs if there is more than 1 person that wants to present? Ex...

  • Tech Support created an article,

    Troubleshooting

    This article applies to the following ScreenBeam products:   Troubleshooting The web conference audio and or video is not outputting to the in-room devices. Check the in-room equipment and make ...