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  1. ScreenBeam Commercial Support
  2. ScreenBeam Receivers
  3. Troubleshooting

Troubleshooting

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  • Apple Troubleshooting
  • Windows 10 Troubleshooting
  • Clear Miracast profiles from Registry in Windows 10 with PSTools
  • ScreenBeam Conference - MacOS - Camera video feed shows green screen
  • HDMI Input - Supported HDMI Adapters and Docking Station
  • HDMI Input - Laptop cannot mirror or yellow spinning circle occurs repeatedly
  • Known Issues When Using ScreenBeam
  • My Windows Desktop Freezes or Locks Up When I Try to Connect to ScreenBeam
  • Using Cisco AnyConnect VPN with ScreenBeam
  • When connected to the ScreenBeam you see black bars surrounding the image on all sides of the screen
  • VPNs and ScreenBeam - Unable to Connect
  • Why don't I see the ScreenBeam in the Connect menu on my Windows 10 device?
  • Self-signed certificate error upon accessing ScreenBeam's local management website
  • Dell XPS 13,15 + Killer Wireless card 1535 - Cannot discover ScreenBeam
  • Which service IDs are used for Miracast over Infrastructure, Apple native Screen Mirroring, and Google Cast (for Aruba and other vendors)?
  • Video: ScreenBeam firmware update USB method
  • Video: Mac Troubleshooting steps
  • macOS and iOS PIN settings
  • I connected to the ScreenBeam 960 with iOS or macOS but am only presented with a black screen with a text message stating “No Video Signal Detected.” Why?
  • I connected via native screen mirroring from my Mac but there’s no audio. Why?
  • Why is my laptop/PC's audio muted once I connect to ScreenBeam receiver?
  • Why can't my Android device connect?
  • Why can't I see anything on my TV screen?
  • Why am I experiencing stuttering video and out−of−sync audio on my laptop/tablet when connected to ScreenBeam?
  • My device connects to ScreenBeam, but all I see on my TV is a black screen.
  • I'm seeing choppy and/or there are brief pauses during playing Internet video on my Miracast device. How can I resolve this?
  • I can't hear any audio or sound on my HDTV after ScreenBeam connection is established.
  • After connecting, I only see my desktop background with no icons on the display connected to ScreenBeam
  • How can I turn off the receiver?
  • How to downgrade the firmware currently installed on a ScreenBeam
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